All Systems Operational

About This Site

This is the status page for Elevate Billing from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational
User Interface ? Operational
SOAP API ? Operational
CDR File Consumption ? Operational
Usage Rating ? Operational
Rental Rating ? Operational
Invoice Production ? Operational
Notification Distribution ? Operational
Summary and Dashboard Reporting ? Operational
View My Bill ? Operational
REST API ? Operational
FTPS server ? Operational
Test Environment (CVT) Operational
User Interface Operational
SOAP API Operational
REST API ? Operational
Support ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upgrade of the CVT (test) Platform to 1.88.0 Apr 28, 2025 16:30-17:30 BST

The CVT (test) platform is being upgraded to the latest release, version 1.88.0, Monday 28th Apr 2025 at 16:30 hours.

To learn more about the enhancements included in this release, please Click here
Posted on Apr 25, 2025 - 12:03 BST

Platform upgrade to 1.88.0 Apr 30, 2025 19:00-21:00 BST

The production platform will be upgraded to release 1.88.0 on Wednesday, 30th April 2025, at 19:00. This process is estimated to last approximately 2 hours.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

To learn more about the enhancements included in this release, please Click here

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.
Posted on Apr 25, 2025 - 13:43 BST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
CVT (test) platform maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 17:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 16:30 BST
Scheduled - We'll be performing maintenance on the CVT test environment on Tuesday, April 22nd, starting at 4:30 PM for approximately 1 hour.

The system will be unavailable during this time.

We apologise for any inconvenience and will notify you when the platform is back online.
Apr 17, 11:40 BST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Platform upgrade to 1.87.0
Completed - The scheduled maintenance has been completed.
Apr 14, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 19:00 BST
Scheduled - The production platform will be upgraded to release 1.86.0 on Monday, 14th April 2025, at 19:00. This process is estimated to last approximately 2 hours.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

To learn more about the enhancements included in this release, please Click here

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.
Apr 8, 09:43 BST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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