Elevate IQ from Strategic Imperatives Status

All Systems Operational

About This Site

This is the status page for Elevate IQ from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational

User Interface Operational

SOAP API Operational

CDR File Consumption Operational

Usage Rating Operational

Rental Rating Operational

Invoice Production Operational

Notification Distribution Operational

Summary and Dashboard Reporting Operational

View My Bill Operational

REST API Operational

FTPS server Operational

Test Environment (CVT) Operational

User Interface Operational

SOAP API Operational

REST API Operational

Support ticketing system Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

Platform upgrade to 1.97.0

Completed - The scheduled maintenance has been completed.
Oct 29, 20:17 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:00 GMT

Scheduled - The production platform will be upgraded to release 1.97.0 on Wednesday 29th Oct 2025, at 19:00. This process is estimated to last approximately 2 hours.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

To learn more about the enhancements included in this release, please Click here

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.
Oct 23, 13:26 BST

Oct 28, 2025

No incidents reported.

Oct 27, 2025

Upgrade of the CVT (test) Platform to 1.97.0

Completed - The scheduled maintenance has been completed.
Oct 27, 17:30 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 16:30 GMT

Scheduled - The CVT (test) platform is being upgraded to the latest release, version 1.97.0, Monday 27th Oct 2025 at 16:30 hours. The entire process will take approximately 1 hour.

The system will be unavailable during this time.

We apologise for any inconvenience and will notify you when the platform is back online.

To learn more about the enhancements included in this release, please Click here
Oct 23, 13:20 BST

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.