All Systems Operational

About This Site

This is the status page for Elevate Billing from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational
User Interface ? Operational
SOAP API ? Operational
CDR File Consumption ? Operational
Usage Rating ? Operational
Rental Rating ? Operational
Invoice Production ? Operational
Notification Distribution ? Operational
Summary and Dashboard Reporting ? Operational
View My Bill ? Operational
REST API ? Operational
FTPS server ? Operational
Test Environment (CVT) Operational
User Interface Operational
SOAP API Operational
REST API ? Operational
Support ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upgrade of the CVT (test) Platform to 1.95.0 Sep 15, 2025 16:30-18:30 BST

The CVT (test) platform is being upgraded to the latest release, version 1.95.0, Monday 15th Sept 2025 at 16:30 hours. The entire process will take approximately 2 hours.

The system will be unavailable during this time.

We apologise for any inconvenience and will notify you when the platform is back online.

To learn more about the enhancements included in this release, please Click here

Posted on Sep 13, 2025 - 17:58 BST

Platform upgrade to 1.95.0 Sep 17, 2025 19:00-22:00 BST

The production platform will be upgraded to release 1.95.0 on Wednesday, 17th Sept 2025, at 19:00. This process is estimated to last approximately 3 hours.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

To learn more about the enhancements included in this release, please Click here

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.

Posted on Sep 13, 2025 - 18:01 BST
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.