Elevate Billing from Strategic Imperatives Status

All Systems Operational

About This Site

This is the status page for Elevate Billing from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational

User Interface Operational

SOAP API Operational

CDR File Consumption Operational

Usage Rating Operational

Rental Rating Operational

Invoice Production Operational

Notification Distribution Operational

Summary and Dashboard Reporting Operational

View My Bill Operational

REST API Operational

FTPS server Operational

Test Environment (CVT) Operational

User Interface Operational

SOAP API Operational

REST API Operational

Support ticketing system Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 29, 2025

No incidents reported today.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

Platform upgrade to 1.91.0

Completed - The scheduled maintenance has been completed.
Jun 19, 21:15 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 19:00 BST

Scheduled - The production platform will be upgraded to release 1.91.0 on Thursday, 19th June 2025, at 19:00. This process is estimated to last approximately 2 hours and 15 minutes.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

To learn more about the enhancements included in this release, please Click here

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.
Jun 17, 19:07 BST

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Upgrade of the CVT (test) Platform to 1.91.0

Completed - The scheduled maintenance has been completed.
Jun 17, 17:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 16:30 BST

Scheduled - The CVT (test) platform will be upgraded to the latest release, version 1.91.0, on Tuesday 17th June 2025 at 16:30 hours. The entire process will take approximately 1 hour.

The system will be unavailable during this time.

We apologise for any inconvenience and will notify you when the platform is back online.
Jun 16, 11:08 BST

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.