All Systems Operational

About This Site

This is the status page for Elevate IQ from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational
User Interface Operational
SOAP API Operational
CDR File Consumption Operational
Usage Rating Operational
Rental Rating Operational
Invoice Production Operational
Notification Distribution Operational
Summary and Dashboard Reporting Operational
View My Bill Operational
REST API Operational
FTPS server Operational
Test Environment (CVT) Operational
User Interface Operational
SOAP API Operational
REST API Operational
Support ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Elevate IQ platform upgrade to 1.104.0 Apr 29, 2026 19:00-21:00 BST

The production platform will be upgraded to release 1.104.0 on Wednesday 29th Apr 2026, at 19:00. This process is estimated to last approximately 2 hours.

During this timeframe, both the UI and API access to the system will be temporarily unavailable.

Once the upgrade is complete, a notification will be sent to confirm the platform's restoration.

Posted on Apr 24, 2026 - 16:50 BST
Apr 28, 2026

No incidents reported today.

Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 17:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 16:30 BST
Scheduled - We'll be performing maintenance on the CVT test environment Monday, 27th Apr, starting at 4:30 PM for approximately 1 hour.

The system will be unavailable during this time.

We apologise for any inconvenience and will notify you when the platform is back online.

Apr 24, 16:00 BST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.